Healthcare

Outcomes

Clear and Accessible Communication.
Better Care. Improved Outcomes.

Every patient deserves to understand their healthcare, regardless of the language they speak. But for hospitals and healthcare systems serving diverse, multilingual communities, language barriers can create serious risks from misdiagnoses and treatment errors to lower patient satisfaction and increased readmission rates.

At Precise Language Solutions, we have been partnering with healthcare language access leaders since 2006, to deliver high-quality, culturally competent translation and interpretation services that improve patient safety, compliance, and operational efficiency.

The Challenges
Healthcare Systems Face

1. The Hidden Cost of Low-Quality Translations

Many healthcare systems opt for low-cost translation solutions that compromise accuracy and patient safety. The result?

Increased Workload

Bilingual staff, interpreters, and nurses are pulled from their primary duties to review and correct translations.

Delays in Patient Care

Poorly translated materials lead to longer wait times for critical medical documents.

Inconsistent Quality

Not all bilingual staff are trained medical translators, increasing the risk of dangerous errors.

The
Reality

Cutting corners on translation services costs more in the long run, with higher operational inefficiencies, increased liability, and potential legal risks.

2. Low Health Literacy and Patient Outcomes

Patients with limited health literacy struggle to understand medical information, even when it’s in their native language. The data speaks for itself:

Patients with low health literacy experience 6% more hospital visits and stay two days longer than those with proficient literacy.

Misunderstandings of medication instructions lead to higher readmission rates and increased healthcare costs.

Clear, accessible communication improves treatment adherence and reduces preventable complications.

The
Takeaway

Providing linguistically and culturally appropriate communication improves patient safety, reduces costs, and enhances health outcomes.

3. Gaps in Interpreting Services

Despite federal requirements, 33% of hospitals struggle to provide adequate interpreting services. Instead, they rely on:

Untrained Family Members

Relatives may filter, misinterpret, or omit critical medical details.

Untrained Bilingual Staff

Without formal training in medical terminology, they increase the risk of miscommunication.

AI-Based Solutions

While advancing, AI still struggles with medical terminology, cultural nuances, and complex sentence structures, leading to dangerous misinterpretations.

The
Risk

Miscommunication in healthcare isn’t just an inconvenience; it’s a life-or-death issue.

4. Maintaining Compliance

Healthcare providers are legally required to ensure language access for Limited English Proficiency (LEP) patients, but many hospitals struggle to meet these standards. Failure to comply with federal and state regulations can lead to fines, lawsuits, and patient safety risks.

HIPAA & Patient Confidentiality Risks

Improperly handled translations or untrained interpreters put sensitive patient information at risk and can lead to HIPAA violations.

Legal Requirements for Language Access

Title VI of the Civil Rights Act and Section 1557 of the ACA mandate that healthcare organizations provide meaningful language access; yet many facilities lack the necessary resources to do so effectively.

The Risk of Non-Compliance Penalties

Hospitals and clinics that fail to meet language access standards risk regulatory fines, legal action, and accreditation issues with organizations like The Joint Commission and CMS.

How We Help Healthcare Leaders
Improve Language Access

At Precise Language Solutions, we empower hospitals and healthcare providers with:

Personalized Service

Our Clients work directly with real humans at every stage, ensuring their needs are met with precision and care.

Certified Medical Translations

Accurate, high-quality translations of patient education materials, informed consent forms, discharge instructions, and medical records.

Professional Medical Interpretation

Expert interpreters available in-person, via video, or by phone to ensure real-time, accurate communication.

HIPAA-Compliant Policies & Procedures

Our strict security measures and workflows follow HIPAA compliance requirements, protecting patient confidentiality and sensitive health information.

Compliance & Risk Reduction

We help hospitals meet Joint Commission, CMS, and federal language access requirements, reducing liability risks.

Operational Efficiency & Cost Savings

Clear communication means fewer readmissions, better adherence to treatment plans, and improved patient satisfaction scores.

Let’s Improve Patient
Care Together

Don’t let language barriers stand in the way of quality healthcare. Partner with Precise Language Solutions to ensure clear, culturally appropriate communication that supports better patient experiences, improved health outcomes, and full compliance with language access regulations.

Questions or Feedback

Get In Touch.

We are here to answer any question you may have. Feel free to reach via contact form.

Office Address

Concord, NC

Telephone

p: +1 704-606-2869

Mail Us

E: info@preciselanguages.com

Opening Hours

Available 24/7

Clear and Accessible Communication. Better Care. Improved Outcomes.

The Challenges Healthcare Systems Face